Privacy policy

Privacy Policy

Last updated: January 13, 2025

This Privacy Policy describes how Araam Collection (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from araamcollection.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The type of information depends on how you interact with us.

We use this information to:

Communicate with you
Provide, improve, and secure our Services
Comply with applicable legal obligations
Enforce our terms of service
Protect our rights and the rights of others

What Personal Information We Collect

Information You Provide Directly

Contact details (name, address, phone number, email)
Order information (billing/shipping address, payment confirmation, etc.)
Account information (username, password, security details)
Customer support communications

Information We Collect Automatically

We may collect information about your usage of the Site (“Usage Data”), such as:

Device details
Browser information
Network connection details
IP address
Interaction with the Services

This may be done using cookies, pixels, and similar technologies.

Information from Third Parties

We may also receive information from:

Service providers like Shopify (site hosting and support)
Payment processors (for processing your orders)
Marketing and advertising partners (for promotions, analytics, and ads)

How We Use Your Personal Information

Provide Products and Services (order processing, account management, shipping, returns/exchanges)
Marketing and Advertising (personalized promotions, targeted ads, newsletters)
Security and Fraud Prevention (monitor suspicious activity, protect accounts)
Customer Support & Service Improvement (respond to inquiries, optimize services)

Cookies

We use cookies to power and improve our Site and Services. For more details, see Shopify’s cookie policy: https://www.shopify.com/legal/cookies.

You may disable cookies in your browser, but some features may not function properly without them.

How We Disclose Personal Information

We may disclose your information with:

Service providers (payment processors, shipping partners, IT providers, analytics)
Marketing and business partners
Affiliates within our business group
Legal authorities when required

We do not sell or share sensitive personal information without consent.

User-Generated Content

If you post product reviews or other content publicly, they may be accessible to anyone. We are not responsible for how third parties may use or share that information.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before sharing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16. If a child’s data has been shared with us, parents/guardians may request deletion.

Security & Retention

We implement measures to protect your personal information but cannot guarantee absolute security. Retention depends on business needs, compliance requirements, and dispute resolution.

Your Rights

Depending on your location, you may have the right to:

Access / Know the data we hold about you
Delete your personal data
Correct inaccurate data
Request data portability
Restrict or object to processing
Withdraw consent (where applicable)
Manage communication preferences

To exercise these rights, please contact us (details below). We may verify your identity before fulfilling requests.

Complaints

If you are dissatisfied with how we handle your data, you may contact us directly. You may also lodge complaints with your local data protection authority.

International Users

Your data may be transferred and processed outside your country. We rely on safeguards such as Standard Contractual Clauses where applicable.

Contact Us

For questions, requests, or complaints regarding this Privacy Policy, you can contact us at:

Araam Collection
📍 45 E Madison Ave Clifton, NJ 07011
🌐 araamcollection.com

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