Privacy policy

Privacy Policy

Last updated: October 13, 2026

This Privacy Policy describes how Araam Collection, operated by ZSA Distribution LLC (the “Site”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from araamcollection.com (the “Site”), or otherwise communicate with us regarding the Site, including through our SMS/text messaging program (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The type of information depends on how you interact with us.

We use this information to:

• Communicate with you
• Provide, improve, and secure our Services
• Comply with applicable legal obligations
• Enforce our terms of service
• Protect our rights and the rights of others

What Personal Information We Collect

Information You Provide Directly

• Contact details (name, address, phone number, email)
• Order information (billing/shipping address, payment confirmation, etc.)
• Account information (username, password, security details)
• Customer support communications
• SMS/text messaging information (your mobile number, opt-in consent, and message history)

Information We Collect Automatically

We may collect information about your usage of the Site (“Usage Data”), such as:

• Device details
• Browser information
• Network connection details
• IP address
• Interaction with the Services

This may be done using cookies, pixels, and similar technologies.

Information from Third Parties

We may also receive information from:

• Service providers like Shopify (site hosting and support)
• Payment processors (for processing your orders)
• Marketing and advertising partners (for promotions, analytics, and ads)

How We Use Your Personal Information

• Provide Products and Services: order processing, account management, shipping, returns/exchanges
• Marketing and Advertising: personalized promotions, targeted ads, newsletters, and, with your consent, text messages
• Security and Fraud Prevention: monitor suspicious activity, protect accounts
• Customer Support and Service Improvement: respond to inquiries, optimize services

Cookies

We use cookies to power and improve our Site and Services. For more details, see Shopify’s cookie policy: https://www.shopify.com/legal/cookies.

You may disable cookies in your browser, but some features may not function properly without them.

How We Disclose Personal Information

We may disclose your information to:

• Service providers (payment processors, shipping partners, IT providers, analytics, messaging platforms)
• Marketing and business partners
• Affiliates within our business group
• Legal authorities when required

We do not sell or share sensitive personal information without consent.

Mobile information exclusion: No mobile information, including phone numbers and SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our messaging services, such as customer support and message delivery, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS/Text Messaging Program

Araam Collection’s mobile message service (the “Service”) is operated by ZSA Distribution LLC (“Araam Collection”, “we”, or “us”). This section, together with our Mobile Terms of Service below, governs the Service.

Consent and message types. By opting in to our SMS/text messaging service, you agree to receive recurring text messages from or on behalf of Araam Collection through your wireless provider at the mobile number you provided, even if your number is registered on any state or federal Do Not Call list. Messages may be sent using an automatic telephone dialing system or other technology.

• Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts).
• Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

Consent is not a condition of purchase. You do not have to sign up for this program to make any purchase. Your participation is completely voluntary.

Costs. We do not charge for the Service, but you are responsible for all charges and fees imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details.

How to opt out. You may opt out at any time. Text STOP to +1 (732) 689-0606 or click the unsubscribe link (where available) in any text message. You will receive a one-time opt-out confirmation message, and no further messages will be sent unless initiated by you. If you have subscribed to other Araam Collection mobile message programs, you will need to opt out of those separately by following the instructions in their respective mobile terms, except where applicable law requires otherwise.

Help and support. Text HELP to +1 (732) 689-0606 or email support@araamcollection.com.

Number changes. We may change any short code or telephone number we use to operate the Service at any time and will notify you. Messages, including STOP or HELP requests, sent to a number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

Carriers and delivery. Wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide a valid mobile number. If you get a new number, you will need to sign up again with the new number.

Limitation of liability. To the extent permitted by applicable law, we are not liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, or any action you may or may not take in reliance on it.

Changes to the Service. We may modify or cancel the Service or any of its features without notice. To the extent permitted by law, we may modify these Mobile Terms at any time, and your continued use of the Service after the effective date of any change constitutes acceptance.

Mobile Terms last updated: October 12, 2026.

User-Generated Content

If you post product reviews or other content publicly, they may be accessible to anyone. We are not responsible for how third parties may use or share that information.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before sharing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16. If a child’s data has been shared with us, parents/guardians may request deletion.

Security & Retention

We implement measures to protect your personal information but cannot guarantee absolute security. Retention depends on business needs, compliance requirements, and dispute resolution.

Your Rights

Depending on your location, you may have the right to:

• Access / know the data we hold about you
• Delete your personal data
• Correct inaccurate data
• Request data portability
• Restrict or object to processing
• Withdraw consent (including by texting STOP to opt out of SMS)
• Manage communication preferences

To exercise these rights, please contact us (details below). We may verify your identity before fulfilling requests.

Complaints

If you are dissatisfied with how we handle your data, you may contact us directly. You may also lodge complaints with your local data protection authority.

International Users

Your data may be transferred and processed outside your country. We rely on safeguards such as Standard Contractual Clauses where applicable.

Contact Us

For questions, requests, or complaints regarding this Privacy Policy, contact us at:

Araam Collection (operated by ZSA Distribution LLC)
45 E Madison Ave, Clifton, NJ 07011
araamcollection.com
support@araamcollection.com